Service

OUR GLOBALITY OF SERVICE AVAILABLE FOR YOUR COMPLETE SATISFACTION.

 

S.T.M. team always designs and manufactures adhering to the highest quality standards, combined with complete documentation and an ever-stocked warehouse; this formula satisfies our most valuable asset: the customer.

 

In addition, regular technical courses and trainings are the key to carry out an advanced and flexible product design directed to solve and improve each single application.

 

In particular, we are also able to offer our ‘Custom Line’, including products specifically engineered to particular applications.

 

S.T.M. team manufactures very high quality products but, should anything go wrong, a very detailed and efficient pre and after sales assistance is guaranteed 24 hours a day, all over the world. A qualified network of salesmen and technicians is ready to solve any problem in the shortest time and in the best way.

 

Red Button
The service that brings us closer to our customers all over the world and ensures fast assembly and shipment.

 

Configurator
The world of S.T.M. team gearboxes is available for you in all its forms!

 

Interactive
Focus on interactivity and quality of service to its customers, S.T.M. and G.S.M. provide the opportunity to check "on line" the orders status.

 

Article Look Up

This facility is available for STM and GSM customers and it makes easier:

- transcoding from product code to description and from description to code,

- identifying the special products and suppling you their AS code,

- identifying the old products, not to be sold anymore.

 

After sales

A service managed by dedicated staff to ensure a high standard in response time.

 

Gearbox repair, maintenance and overhaul

STM team is proud to introduce you its new service of gearbox and geared motor repair, maintenance and overhaul: a complete world of repair methods, aimed to lower our customers' costs, to maintain the highest performance and extend the life of their gearboxes and geared motors.

 

Archive
A digital archive supplies all information for items that are no longer produced.